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Old 11th October 2006, 09:28   #11 (permalink)
ard
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Next week?
The dent guy is not going to fix scratches...

Resign yourself to living with this- if you have a chit chat with an SA at night and agree to a vague "come back next week" there is zero liklihood this will every get resolved. They know they will be able to shine you on forever.

Me? We'd be having a meeting tomorrow a 9AM in the GMs office to review the CPO documents and determine how to prevent BMWNA from getting involved.

Second time: Did you look at the pdf of the CPO checklist? Do a search.

There are two things you should know:
1. Talking with people will not get you anywhere. This will be a document driven issue. The CPO document, the body shop inspection, the letter to BMWNA, etc...

2. Do not believe that BMW will be on your side.

They are not going to be upset with scratches, they will not be embarrased at selling you this car... they will claim you should have inspected it. The ONLY recourse is if it fails to meet the CPO inspection guidelines. GET THESE TOMORROW- and not at night when they are "in a locked office, we can get them next week"


Good luck- take control...or just forget it.

A

PS I will add that the CPO checklist clearly differentiates chips based on depth of chip and any rust. Any rust MUST be refinished (touch up is not refinishing in my book)...

Last edited by ard; 11th October 2006 at 09:30.
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