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Old 9th October 2004, 15:51   #10 (permalink)
schnelleM5
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Re: I'm not feeling very happy right now....

Quote:
Originally Posted by jajo
There's 4 other dealers in the area. I'd be more than happy to give those guys a try. And maybe they can actually DIAGNOSE the problems in my car, rather than writing on the invoice "System is operating to manufacturer's specifications."

Jajo, I hope your dealership makes things right for you. If not, promptly proceed to the other 4 dealerships, interview their service department personnel, and take your car to the one that impresses you the most. I am now a firm believer in having my car serviced by the same team each and every time, rather than by luck of the draw. As in a patient-physician relationship, the rapport one has with the service staff enhances the overall quality of the experience.

Good luck.


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Last edited by schnelleM5; 9th October 2004 at 15:52.
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