Quote:
Originally posted by dwasifar
Friend of a friend wants to lease a 535 in the Boston area. She lives in Westford. Any recommendations for (or against) specific dealers in the Boston area?
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I live in Westford as well. I bought my current car at BMW of Peabody and my previous one ('96 328i) at Tulley's in Nashua. In my mind, the service provided after buying/leasing a car is more important than the sales experience, although I was happy at with this at both dealers. I switched to Peabody because my service manager (Kay Reichards) moved there from Tulley. She has been great to work with and goes out of her way to make sure I'm happy with whatever service I need done to the car. Both dealers provide loaner cars for service.
I've also visited Herb Chambers in Boston and Foreign Motors West in Natick. Neither one gave me a good sense of appreciating me as a customer and acted snobby (I guess I should have dressed better...).