Thanks for the input "from the other side" Matt. It's been long due that we have a Service Advisor put their two cents into some of the situations that board members have encountered.
As you may know by now
I am not fond of anyone joy riding in any car that is not their own. I was close to being deported from Chapel Hill because of my public dislike and witness of Performance BMW's shady business practices.
I was happily surprised by the treatment I recieved at your dealership and plan on continuing business with your department as long as I own a BMW. (Even though it is close to an hour away)
As always, thanks for caring. Were glad to have you on the board. You can learn a lot here. All of us have.
