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When I first got my 2002 I had the same problem until I realized (following someone elses post on this board) that the navigation system plays through the DSP. Not being an audiphile, I had my DSP off. With the DSP on, I have no problems, but when it is off, it is difficult to hear the voice (but not to the point where I am worried about it).
Sorry to hear you having problems!
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2008 M3 Alpine White / Black Carbon Leather
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